Last updated: 1 July 2026
1. Applicability
These terms apply to all quotations, agreements, and services of Vliet Shipping C.V. (KVK 87058413). All our forwarding activities are additionally governed by the latest version of the Dutch Forwarding Conditions (Nederlandse Expeditievoorwaarden, FENEX), filed at the District Courts of Amsterdam and Rotterdam, including the arbitration clause. Road carriage is subject to the CMR Convention and, for domestic Dutch transport, the AVC 2002 conditions; sea carriage to the Hague-Visby Rules; air carriage to the Montreal Convention.
2. Quotations and prices
Quotations are valid for 14 days unless stated otherwise and are based on the information provided by the customer. Prices exclude VAT, duties, taxes, and unforeseen surcharges (such as fuel, currency, or security surcharges) unless expressly included. Vliet Shipping may adjust prices when cost factors outside its control change.
3. Customer obligations
The customer guarantees that the goods are accurately described, properly packed, labelled, and — where applicable — declared in accordance with dangerous goods regulations, and that all documents required for carriage and customs treatment are complete and correct. The customer indemnifies Vliet Shipping against all consequences of incorrect or incomplete information.
4. Delivery times
Quoted transit times are estimates and never constitute a firm deadline unless agreed in writing. Vliet Shipping is not liable for damage caused by delay except where mandatory law provides otherwise.
5. Liability
Our liability is limited in accordance with the FENEX conditions and the mandatory carriage conventions mentioned above (CMR: 8.33 SDR/kg; Hague-Visby: 666.67 SDR per package or 2 SDR/kg; Montreal: 26 SDR/kg). We strongly advise customers to take out all-risk cargo insurance, which we can arrange on request.
6. Payment
Invoices are payable within 14 days of the invoice date without set-off or suspension. On late payment the customer owes statutory commercial interest and extrajudicial collection costs. Vliet Shipping has a right of retention and pledge on all goods and documents in its possession for all amounts owed.
7. Claims
Visible damage or loss must be noted on the delivery document at receipt; non-visible damage must be reported in writing within 7 days of delivery. Claims do not suspend the payment obligation.
8. Governing law and disputes
Dutch law applies. Disputes arising from forwarding services are settled in accordance with the FENEX arbitration clause; all other disputes are submitted to the competent court of Rotterdam.